What does the whiplash compensation claim process involve?

• Once you get in touch with us by filling in either the "Call Me" form on the Right Hand Side of this page, or by filling in your details about your road traffic accident in a little more detail. We will get back in touch with you as soon as we can and one of our experienced claims executives will provide you with a helpful and friendly service to enable you to begin the claims process.
• We gather the initial information by discussing with you in confidence about the circumstances surrounding your accident and your whiplash symptoms and what other injuries you may have sustained. If you meet the basic criteria to make a whiplash compensation claim, we will arrange for a solicitor to contact you at your convenience.
• The solicitor will go through the claim with you over the phone in more detail and if the case is accepted, you will be sent out some paperwork. Your solicitor will be there for you from start to finish and will help you with all the documents. Though most of the work will be done by your solicitor so the claim shouldn't take up much of your time.
• The solicitor will then proceed with your whiplash compensation claim.
• The solicitor will then send out a letter to the defendant to inform them of your intention to make a claim for whiplash compensation or any other injury caused to you. You will then be asked to go for a medical assessment to see how badly your injury has affected you. Your compensation will be awarded on the basis of the medical report. This is a mandatory procedure that all claimants regardless of who they use will have to go through.
• Lastly, your appointed solicitor will assess your loss of earnings and out of pocket expenses and try to recover these for you as well.
• In the case of a Successful Claim - If your claim is successful, you will keep 100% of your compensation
• In the case of an Unsuccessful Claim - If your claim is unsuccessful, you will not be liable to pay a penny

Whiplash Compensation Questions Answered

• What am I able to claim for in my whiplash compensation claim?
• How much whiplash compensation could I receive?
• How long does a whiplash claim take?
• Accident caused by a friend or family member, can I still claim?
• What should I do If I have been approached by someone offering cash to settle my whiplash compensation claim?
• Do I need any money to make a whiplash compensation claim?
• Do I need to go and visit my solicitor?
• Will I have lots of paperwork to deal with?
• What will be expected of me?
• Why use us?
• Why don't I have to pay any costs?
• What should I do next?